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Terms & Conditions

Please read this Agreement carefully as it governs your use of the K H Norton Group website - norton.co.uk - (the 'Website'). By continuing to use our Website you are agreeing to the terms set out below. If you are under 18 years of age, you should ask your parents to check these terms before proceeding any further. If you have any questions, please contact us.

These terms and conditions, apply to the usage of the Website and all transactions for the sale of goods on the Website. Please read them carefully. They do not affect your statutory rights. We may change these Terms and Conditions at any time. Any changes will take effect on the date they are posted on the Website.

Provision of Website Service.

The Website is operated and owned by K H Norton Group, VAT number - GB114522019 registered at Pingle Street, Leicester, LE3 5DB, UK. All products offered for sale on this website are offered by K H Norton Group. Which will be the contracting party for any order that you place.

Limited Rights to Use Content

All material including any intellectual property in it displayed on the Site ("Content") belongs to K H Norton Group or its suppliers & Manufacturers. We give you the right, for your own personal or non-commercial purposes only to:


Retrieve and display the Content on your PC screen.

Print individual pages on paper.

Store individual pages in electronic form on media.

You do not have the right to store any Content on any server or other storage device connected to an external network. Or make any other use of the Content.

Most of the Content is owned by K H Norton Group but certain Content is used with the permission of third parties ("Third Party Content") and may be subject to additional restrictions. These restrictions and/or intellectual property rights will be highlighted through hyperlinks on the appropriate pages. You must comply with such restrictions and/or copyrights.

You may not, without prior written permission from K H Norton Group given within the previous 6 months:

Redistribute any of the Content or supply it to other people.

Remove the copyright or trade mark notices from any copies of Content made under this Agreement.

Create a database in any form (including electronic or structured manual form) by downloading, copying and storing all or any of the Content.

Except as expressly set in this Agreement, modify, reproduce or in any way use any of the Content.

Participation

K H Norton Group allows you to submit material to certain areas of the Website. K H Norton Group reserves the right to delete, move and edit any material submitted. You are solely responsible for the material you submit to the Website and by submitting any material you agree that you will not submit any material that:

Advertises or promotes any goods or services deemed to be in competition with K H Norton Group.

Reveals any confidential or sensitive information.

Contains or links to any unlawful, threatening, abusive, libelous, indecent or otherwise illegal material.

Contains any material which you do not have permission to use (including material which may be protected by copyright, trademarks, database rights or any other form of intellectual property right).

Contains viruses or any other components with harmful or contaminating properties which may affect the Website or any equipment connected to it.

By submitting material to the Website, you grant K H Norton Group a perpetual royalty free, non-exclusive license to reproduce, modify, translate, make available, distribute and sub-license any material you submit in whole or in part or in any form. You agree that you waive any moral rights you have in the material.


Terms and Condition of Sale


Product Details, Prices and Promotions

We take great care to present the products on our website as accurately as possible.

The prices for goods displayed for sale on the Website are as set out on the Website and are inclusive of VAT. Where additional charges are made for delivery, they are clearly displayed. Prices and delivery charges displayed are valid and effective for the countries and regions we deliver to.

Although we endeavor to ensure that all pricing and delivery information on the Website is accurate, occasionally an error may occur and goods may be mispriced. If we discover a pricing error we will, we will contact you and ask you whether you wish to cancel your order or continue with the order at the correct price. We will not be obliged to supply goods at the incorrect price.

We reserve the right to adjust prices, offers, products and specifications of products on the Website at our discretion at any time before (but not after) we accept your order. We reserve the right to withdraw any goods from the Website at any time. We will not be liable to you or to anyone else for withdrawing goods from the website.

The images you see depend on your monitor’s display and color capability and may vary as a result. We are therefore unable to guarantee that the pictures of the products you see are an accurate representation of the actual items.

Ordering

Before placing an order you should read these terms and conditions of sale and in particular, the following:

Ordering

Delivery Information. (Please see our Delivery Policy

Cancellation and Returns Policy (Please see our returns Policy)

Privacy Policy (Please see our Privacy Policy)

All orders made by you through the Website are subject to acceptance by us. We may choose not to accept your order for any reason and will not be liable to you or anyone else in those circumstances. After submitting an order to us we will send you an order acknowledgement email with your order number and details of the goods that you have ordered. Please note that this email is an acknowledgement and is not an acceptance of your order.

Your order represents an offer to us to purchase a product. K H Norton Group cannot accept your order until you have paid for it in full (including applicable delivery charges). Once you have completed an online purchase, we will send you an email confirming that order. If the product/products are out of stock or we are currently expecting restocks, we will notify you of this.

Whilst we are under no obligation to accept your order, we would normally do so where:

The product is available.

The order reflects current pricing
.
Your credit/debit card is approved by your credit/debit card company.

You can access details of your order and any previous orders by logging in to your account once you have registered.

Upon payment, we will confirm acceptance of your order by email which will be sent to the email address you provide on your order details. Whether or not you receive this email, our acceptance of your order will create a legally binding contract between us. We reserve the right not to supply you at our discretion.

Age restricted items

Where products are deemed unsuitable for use by a certain age group, this will be made clear in the item description. These can include products with small parts which may be unsuitable for children under three years of age. Please be aware that under UK law you must be aged 18 or over to purchase certain products. We age verify all such purchases and may contact you for proof of age. These can include knives, glues and adhesives.

Where Goods may only be purchased by persons of a certain age the Buyer will be asked when placing an order to acknowledge that they have read the Terms and Conditions of the website, and to agree that they are of the appropriate legal age to purchase the Goods. If the Seller discovers that the Buyer is not legally entitled to order certain Goods, the Seller shall be entitled to cancel the order immediately, without notice.

Payments

Payment can be made by most major credit or debit cards. Payment will be debited from your account upon completion of your order.

You confirm that the credit/debit card that is being used is yours. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your card refuses to authorize payment we will not accept your order and we will not be responsible for any delay or non-delivery. We are not obliged to inform you of the reason for the refusal.

We are not responsible for your card issuer or bank charging you as a result of our processing of your credit/debit card payment in accordance with your order.

All card payments are processed by Skrill / Moneybookers using their 100% secure system or via PayPal.

Availability

Our website links directly to our stock system. This means that items shown are in stock in our warehouse at the time you place your order. However there may be certain situations where items become unavailable. In the unlikely event of this happening we will inform you by email if any items you have ordered are unavailable. Please note we will refund your credit or debit card for items not sent to you.

Pre-order Deposits

Deposits are required for each model that is pre ordered. Deposit amount’s can range from £5.00 - £20.00 depending on the full price of the model.

All deposits received are;

Non transferable to other purchases or models

Non refundable if you cancel your order

Non refundable if you fail to pay the balance of the pre-ordered models within 7 days of receipt of notification.

Refundable if we cannot supply you with the model Pre ordered due to an allocation by the manufacturer.

Refundable if the model is cancelled by the Manufacturer.

Refundable If the model has not been released from 9 months of your Original order date and you wish to cancel.

When you receive notification of your pre-order coming into stock and you no longer require the model you pre-ordered, please notify us via email or phone within 7 days. Failure to notify us on 3 separate occasions will result in cancellation of all current outstanding pre-orders. We are not obliged to refund the deposits paid on the outstanding pre-orders. Refunds are made at our discretion.